Customer Help

Customer Help That Brings Comfort to Your Home

Welcome to the Help Center for FINN DELUXE! We’re here to assist you with any questions or concerns you may have about our products or services. Below are some common topics that we receive inquiries about.

Ordering and Shipping:

  • How do I place an order? You can place an order on our website by selecting the items you would like to purchase, adding them to your cart, and following the checkout process.
  • What are your shipping options and rates? We offer standard shipping options. Shipping rates vary depending on the size and weight of your order, as well as the shipping destination. You can find more information about our shipping rates and options during the checkout process.
  • How can I track my order? Once your order has been shipped, you will receive a courier tracking link via email.

Product Information:

  • What are the dimensions of your accessories and furniture pieces? The dimensions of our accessories and furniture pieces vary depending on the item. You can find detailed product information, including dimensions, on each product page on our website.
  • What materials are used in your products? We use a variety of materials in our products, including wood, metal, glass, and fabric. You can find detailed product information, including materials, on each product page on our website.
  • How do I care for my furniture and home accessories? We recommend following the Products Care instructions that come with each product. You can also find care instructions on each product page on our website. In general, we recommend cleaning your furniture and home accessories with a soft, damp cloth and avoiding harsh chemicals or abrasive materials.

Account Management:

  • How do I create an account on your website? You can create an account on our website by clicking the “Register” button and then you will be required to set your new password via an email.
  • What if I forgot my password? If you forgot your password, you can reset it by clicking the “Forgot Your Password?” link on the login page. You will be prompted to enter your email address, and we will send you a link to reset your password.
  • How do I update my account information? You can update your account information by logging into your account on our website and selecting “My Account” from the menu. From there, you can update your name, email address, and shipping address and Billing Address